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Last Updated: May 27th, 2026
Tylock Nasser Vision | See Your Best Life
At Tylock Nasser Vision (“TNV,” “we,” “us,” or “our”), your privacy matters as much as your eye health. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using our website, contacting our office, or opting in to any of our communication programs, you agree to the practices described here.
1. Information We Collect
Information You Provide Directly
We collect information you give us when you:
- Schedule an appointment or complete patient intake forms
- Contact us by phone, email, or text message
- Submit a form on our website
- Opt in to receive SMS or email communications from us
This may include your name, date of birth, mailing address, email address, phone number, insurance information, and health history relevant to your vision care.
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and general location data
- Browser type and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookie identifiers and similar tracking data (see Section 5)
Information from Third Parties
We may receive information from referring providers, insurance carriers, or other healthcare professionals involved in your care, in accordance with applicable law.
2. How We Use Your Information
We use the information we collect to:
- Schedule and manage your appointments and vision care
- Communicate with you about your care, test results, and follow-up needs
- Send appointment reminders, health tips, and practice updates via your preferred channel
- Process billing and insurance claims
- Improve our website, services, and patient experience
- Comply with legal and regulatory requirements
- Respond to your inquiries and support requests
3. SMS / Text Message Communications
Opt-In
If you provide your mobile phone number and opt in to receive text messages from TNV, you consent to receive SMS communications including appointment reminders, care instructions, health updates, and practice news. Message frequency will vary based on your care schedule and preferences.
No Sharing of SMS Opt-In Data — CRITICAL NOTICE
We do not sell, rent, share, or disclose your SMS opt-in information or phone number to any third party for their marketing or promotional purposes. Your consent to receive text messages from TNV applies solely to communications from Tylock Nasser Vision. It is not transferable to any other organization.
Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. TNV is not responsible for any charges your carrier may apply.
Opt-Out
You may opt out of SMS communications at any time by replying STOP to any text message from us. You may also contact us directly at 972.258.6400 or info@tylock.com to be removed from our text messaging list. After opting out, you will receive a one-time confirmation message and no further texts unless you re-opt in.
Help
For assistance, reply HELP to any text message or contact us at 972.258.6400.
SMS Platform
TNV uses Nextech CRM to manage text message communications. Your phone number is shared with this platform solely to deliver messages on our behalf and is not used for any other purpose.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- With healthcare providers involved in your care, as permitted by HIPAA
- With service providers who assist us in operating our practice (e.g., scheduling software, billing, texting platform) — these parties are contractually required to protect your information and use it only as directed by us
- With your insurance company or payer for billing and claims processing
- As required by law, regulation, court order, or to protect the safety of our patients or staff
- With your explicit written consent
We do not share SMS opt-in data or mobile phone numbers with third parties for marketing purposes under any circumstances.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. These may include:
- Essential cookies — necessary for the website to function properly
- Analytics cookies — help us understand page performance and visitor behavior (e.g., Google Analytics)
- Functional cookies — remember your preferences for future visits
You can control cookies through your browser settings. Disabling certain cookies may affect some features of our website. We do not use cookies to collect sensitive health information.
6. Data Security
We take the security of your personal and health information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encrypted data transmission (SSL/TLS) on our website
- Access controls limiting staff access to information on a need-to-know basis
- Secure storage and handling of patient records in accordance with HIPAA requirements
- Regular review of our security practices
No data transmission over the internet can be guaranteed to be 100% secure. If you have reason to believe your information has been compromised, please contact us immediately at info@tylock.com.
7. Your Rights & Choices
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal and clinical retention requirements
- Opt out of marketing communications at any time (see Section 3 for SMS opt-out)
- Request a copy of your health records (governed by our HIPAA Notice of Privacy Practices)
To exercise any of these rights, please contact us at:
Tylock Nasser Vision | 3100 N. MacArthur Blvd Irving, Texas 75062
Phone: 972.258.6400 | Email: info@tylock.com
We will respond to verified requests within a reasonable timeframe and in accordance with applicable law.
8. Children’s Privacy
Our website and SMS programs are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Tylock Nasser Vision
3100 N. MacArthur Blvd
Irving Texas 75062
Phone: 972.258.6400
Email: info@tylock.com
Website: www.tylock.com
For questions specifically about your health information and HIPAA rights, please request a copy of our Notice of Privacy Practices.
Last Updated: May 27th, 2026
Tylock-Nasser Vision | See Your Best Life
Please read these Terms of Service (“Terms”) carefully before using the Tylock Nasser Vision website or any of our communication services. By accessing our website or opting into any TNV program, you agree to be bound by these Terms.
1. About Tylock-Nasser Vision
Tylock Nasser Vision (“TNV,” “we,” “us,” or “our”) is a vision care practice dedicated to helping patients see their best life. We provide eye care services, optical products, and related communications to patients and prospective patients in our community.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:
- Use the site in any way that violates applicable local, state, national, or international law
- Transmit any unsolicited or unauthorized advertising or promotional material
- Attempt to gain unauthorized access to any part of the website or its systems
- Interfere with the proper operation of the website
3. SMS / Text Message Program
Program Description
By opting in, you agree to receive text messages from Tylock Nasser Vision. Messages may include:
- Appointment reminders and confirmations
- Post-appointment care instructions
- Eye health tips and educational content
- Practice updates, special offers, and promotional announcements
Message frequency will vary. We will make reasonable efforts to keep messaging relevant and infrequent.
Eligibility
Our SMS program is intended for individuals 18 years of age or older. By opting in, you represent that you are at least 18 years old and are the authorized user of the mobile phone number you provide.
How to Opt In
You may opt in to receive text messages by:
- Checking the SMS opt-in box on our website contact or appointment form
- Providing verbal or written consent in our office
- Texting a designated keyword to our SMS short code or long code (if applicable)
How to Opt Out
You may opt out at any time by replying STOP to any text message from TNV. After opting out, you will receive one final confirmation message and no further texts. You may re-opt in at any time by contacting us or filling out our opt-in form.
Help
For help with our SMS program, reply HELP to any text message or contact us at 372-258-6400 or info@tylock.com.
Message & Data Rates
Message and data rates may apply. TNV is not responsible for any charges your mobile carrier may assess. Contact your carrier for details about your messaging plan.
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission from your network operator. TNV does not guarantee the delivery of any SMS message.
No Sharing of SMS Data
TNV does not sell, rent, or share your mobile phone number or SMS opt-in information with third parties for their own marketing purposes. Your number is used solely to deliver messages from Tylock Nasser Vision.
4. Intellectual Property
All content on the TNV website — including text, graphics, logos, images, and the overall design — is the property of Tylock Nasser Vision or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
5. Medical Disclaimer
The content on our website is provided for general informational purposes only and does not constitute medical advice. Always seek the advice of a qualified eye care professional with any questions you have regarding your vision or eye health. Never disregard professional medical advice or delay seeking it based on information you read on this website.
6. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience only. TNV does not endorse and is not responsible for the content, privacy practices, or terms of any third-party site. Your use of third-party websites is at your own risk.
7. Limitation of Liability
To the fullest extent permitted by law, Tylock Nasser Vision shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or SMS program, even if TNV has been advised of the possibility of such damages. Our total liability to you for any claim arising out of these Terms shall not exceed the amount you paid to TNV in the twelve (12) months preceding the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless Tylock Nasser Vision and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of your use of our website or SMS program or your violation of these Terms.
9. Changes to These Terms
We reserve the right to update these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a revised effective date. Your continued use of our website or participation in our SMS program after changes are posted constitutes your acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Texas.
11. Contact Us
If you have questions about these Terms of Service, please contact us:
Tylock Nasser Vision
3100 N. MacArthur BLVD
Irving, TX 75062
Phone: 972.258.6400
Email: info@tylock.com
Website: www.tylock.com
For our Privacy Policy, visit: PRIVACY POLICY URL
